What does Comcast Offer businesses via Email?

I specifically chose Comcast because...well...I dislike the company immensley. I have them as a home servie and speaking with them on the phone drives me insane. So I chose to email them to see if they could redeem themselves in my eyes since they boast so highly at a business standpoint. (On a side note, I found it interesting that when you request to speak with them via email, it asks what category your "problem" falls under. I wouldn't look at giving them new business as a problem? Or would I?)

My original message:

" I am looking for a network internet package for my office of a dozen people. What are your packages/recommendations? Please communicate via email only. Thank you."

In a nut shell, I received an email back within 24 hours letting me know that they wanted to get this going for me as fast as possible; they must mean it, they said it four times in the first paragraph. Then she goes on to tell me that they treat business customers faster and more efficiently than their regular customers. That explains a lot. Then she goes on to tell me that she isn't trained to deal with business customers so I need to contact the right department. Now, if I was an actual business customer, I would be on the phone with Verizon by now, but for these purposes, I pop onto www.Comcast.com and click on business services. There I can shop by size of my business (less than 20 people) and there I see that I can have their business class Internet service that is faster than T1 and DSL. It also comes with some free goodies like Cloud Service, Norton protection, a starter web page, Outlook, and Sharepoint. Prices range from $59.95 - $369.95 depending on the extra services you wish to have. Maybe if I had just started on their website and not relied on their customer service, I would have gone with Comcast =).

Google Profits

Current financial information found at:

http://investor.google.com/financial/tables.html

So far for 2011, Google's revenue growth is up 27% in Quarter 1 and 32% in Quarter 2. In 2010, they were only up 24%, and in 2009, the revenue growth rate was only 9%. So in the past 3 years, Google profits have been on the rise.

Future predictions for Google were a little harder to come by suprisingly. According to the Huffington Post, Facebook is going to surpass Google and Yahoo in 2011 and 2012 with advertising profits, which is Google's main source of income. As second Quarter earnings were reported, Wall Street's predictions of a drop off were put to bed. Another Wall Street prediction since the acquisition of Motorola and Android in August, they now predict that what they will lose in advertising revenue, they will more than make up for in their new purchase. As for specific numbers, I couldn't come up with those. I am interested to see if anyone else found it and where!

Nice to Meet You

Are you ready? I am a wife, mother of 3 (9, 4, and 13 months + one due Valentine's Day), and zoo keeper to 4 dogs (including one puppy), 3 cats, 2 pigs (yes the full size ones and no they don't live in the house), and 15 ducks (4 different kinds). I work full time from home (in sales) while playing daycare provider, schedule keeper upper, accountant, cook, maid and referee. I am taking 2 classes this semester to hopefully finish my associates in May then move on to the bachelor degree, then to go on for my masters in Forensic Psychology. Basically my life is insane, however, I wouldn't have it any other way. I love photography (did I mention I have my own business? www.facebook.com/jacquelynnzphotography), writing, learning, laughing, serial killers, art, tv, and family; not necessarily in that order. So thats me in a nutshell (or nut house depending on how you look at it). I look forward to meeting all of you via blogger!